Writing
Things worth knowing if you run an agency.
Practical pieces on starting, running and growing a small agency. No listicles, no thought leadership.
15 October 2026 · 8 min read
The best software for an in-home service agency, compared honestly
What the real options cost at an agency's actual size, which pricing model bites as you grow, and when a spreadsheet is still the right answer.
15 October 2026 · 8 min read
What should a cleaning company charge, and where does the margin actually go?
What cleaning companies charge in the UK, US and Australia, what an hour really costs once the wage is loaded, and why travel time decides your margin.
15 October 2026 · 11 min read
What should a home care agency charge for private-pay visits?
What home care agencies charge for private-pay visits in the UK, US and Australia, what an hour of care really costs, and how to price nights and live-in.
15 October 2026 · 10 min read
What should a nanny agency charge in the US? Fees in 2026, and what you actually keep
What US nanny agencies charge families, why the minimum matters more than the percentage, how to price a replacement guarantee, and the 1099 trap.
14 October 2026 · 9 min read
What should a nanny agency charge? UK fees in 2026, and what you actually keep
What UK nanny agencies charge families, the three fee models in common use, where VAT changes the maths, and what a placement is really worth to you.
18 June 2026 · 7 min read
How do you start a nanny agency? The decisions that matter, in order
The six decisions that shape a nanny agency, what registration and insurance involve, how to price placements against bookings, and the costly mistakes.
12 June 2026 · 6 min read
What should you look for in cleaning business software? An honest buyer's guide
The eight things cleaning software has to do, the questions that get a straight answer from a salesperson, and when a spreadsheet is still the right call.
5 June 2026 · 6 min read
How do you fill a last-minute shift without ringing round?
Why the phone-around fails, how open-shift broadcasting works, what happens when two people accept at once, and what to do when nobody accepts at all.
28 May 2026 · 7 min read
Background checks for care and domestic workers: what to run, where, and how often
What to check before someone enters a home, what the criminal record check is called in each English-speaking country, and how often to re-run it.
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